Summerhouse Beach Condo 613C

I booked this condo online on August 8 (2 months ago) and had to pay the entire amount! The people I talked to in the office did not help me at all. I have stayed at Summerhouse several times and never had to pay anything other than a deposit but I was not able to do that.
We paid more than most for this unit and we were very disappointed!
Pictures online did not represent the unit!
The entire condo needed a deep cleaning. The closet doors were off tracks and would not open (had to get maintenance for that). The drapes were barely hanging on in Master! I was always afraid to close or open them for fear that they would fall off! The entire place looked like it had been decorated in the 80s and never changed! We were very disappointed!
There were 3 TVs each with 3 Remotes, but NO instructions on how to use them! Maintenance came while we were out but we still had no instructions. We finally met the maintenance lady, Belen and she came and showed us how to use the TV, but even at that, the cable connection kept going out. We finally had to watch one ballgame on my computer! Unreal!
The elevator was not working several times and the worst was when we left and had a lot of stuff to carry down....6 floors! My sister had surgery and was not able to and we finally got a young guy to help us.
As far as restaurants we never could get into Pineapple Willies. Went to Capt. Anderson 3 nights in a row!
We would NEVER recommend Summerhouse to anyone!
We were very disappointed and really think that the management or the owner owes us something back especially since we paid almost $2000 for our stay.....more than most of the other units.
Judy Dunlap

this unit was perfect for us. 2 king size beds, his and hers, nice couch in the living room, table and chairs on the patio where we could eat lunch everyday, and perfect location. we could see far out to the ocean. the only negative i have is there were cobwebs on the light fixtures and the recliner was very dirty. it was cloth and looked like layer after layer of dried suntan lotion on it. i put a blanket over it so we could sit on it and not feel gross. loved having the beach chairs included with our stay!

We enjoyed staying in this unit and on the quiet end of the beach, having 2 king beds was a big plus, and the cabinets not being overly stuffed is a good thing for someone staying a month. The furniture was fine and the view was great. But the washer and dryer take a long time. The dryer has to dry 2 hours for t-shirts. The second bathroom could use a new faucet and stopper and the shower is needing some grout work. over all we enjoyed staying here

Manager's Response

The only improvement would be to make sure there was no mold in the second bathroom shower especially the glass shower door. The rest of the unit was extremely clean.

Our family enjoyed staying at Summerhouse this year. We had small grandkids and we used the pools while thief parents enjoyed the beach. The snow cones were a BIG hit with our grandkids. Great summer vacation. We will stay again.

Manager's Response

We came down for a three night stay for a fishing trip and couldn't ask for a better location everything was clean and the A/C was very cold.

Making reservations with Kelly from the rental office was easy and pleasant and I immediately received email confirmation and receipt. The grounds were well maintained with beautiful flowers. The bathroom near the pool was not air conditioned and not well kept. The owner was very nice and helpful and easy to contact by email. The condo was ample and accommodated our group well although it could use a little ceiling repair in first bathroom and shower slightly moldy. Everything worked well in the condo including appliances and had a good view of pool and beach.

Making reservations with Kelly from the rental office was easy and pleasant and I immediately received email confirmation and receipt. The grounds were well maintained with beautiful flowers. The bathroom near the pool was not air conditioned and not well kept. The owner was very nice and helpful and easy to contact by email. The condo was ample and accommodated our group well although it could use a little ceiling repair in first bathroom and shower slightly moldy. Everything worked well in the condo including appliances and had a good view of pool and beach.