Summerhouse Beach Condo 206B Wrap

Sorry to say this unit needs A LOT of work. Blinds were off, kitchen sink cracked and stained. No hangers and with all the fans and boxes in closets - no place to put suitcases. Rocking chair - right arm rest is very loose - not safe to use and the rest of the living room sofas not in good shape.
2 chairs for the wrap around patio. I will not stay in that unit again until it is repairs.

The unit was very tired but we enjoyed it. We would like to return after renovation.

Been renting this unit for years. Needs updating, had to bring my own kitchen cooking items, some if theirs used too many times. Had to buy folding chairs for the deck, 2 chairs broken 1 for 4 of us to sit in and yes no table. The sink had a Crack in it. The same furniture for at least 15 years. Again needs updated badly.

Have been vacationing at Summerhouse since the 90's...most disappointing unit I have stayed in.

Have been vacationing at Summerhouse since the 90's...most disappointing unit I have stayed in.

very nice I always stay at the summerhouse it feels like home.

Manager's Response

very nice I always stay at the summerhouse it feels like home.

Manager's Response

Our overall stay was ok. We rented 3 different condos. There were minor problems with each one, however, the staff very quickly fixed these things. At this point, I am not sure we will ever stay at Summerhouse again. This was the third time we have stayed at Summerhouse. We normally rent from the owner, but this time we rented directly from Summerhouse. I'm not sure if the staff was not properly trained regarding handling of payments. Because we rented 3 condos, we were allowed to make payments on each one. The first 3-4 times I called to make a payment, I spoke with Miles and Tasha who posted the payment to the wrong condo. Miles was the first one to get it wrong, and Tasha tried to right the wrong but made an even bigger mess. Each time I called, I was always specific about which condo the payment should be applied to. My final confirmation from Summerhouse showed a $0 balance for each condo, however, in the end that was not the case. The only person who got the posting correct was Kelly Hunter, and she was the only person I would talk to even if I had to hold for her, or had to call back. When I called to make a payment and asked for Kelly the person who answered the phone was a little "put out" because I would not let them assist me. It did sound as if there was some friction among the office staff. I hope Kelly is recognized for her good attitude and knowledge of dealing with people.

The view is this unit's appeal.
Everything else is extremely outdated and worn.

The view is this unit's appeal.
Everything else is extremely outdated and worn.

Very friendly and helpful staff. Great facilities and beautiful beach. Nice condo and easy to get around Panama City Beach. Plan to stay there again. Overall lov ed it.

Very friendly and helpful staff. Great facilities and beautiful beach. Nice condo and easy to get around Panama City Beach. Plan to stay there again. Overall lov ed it.

Very friendly and helpful staff. Great facilities and beautiful beach. Nice condo and easy to get around Panama City Beach. Plan to stay there again. Overall lov ed it.

Very friendly and helpful staff. Great facilities and beautiful beach. Nice condo and easy to get around Panama City Beach. Plan to stay there again. Overall lov ed it.