Summerhouse Beach Condo 1114C

Could use a few updates
Living room furniture needs deep cleaning
Bathroom grout needs cleaning

Loved Summerhouse! Everything was super clean. Condo was like home. I have nothing bad to say about Summerhouse! Anyone we came in contact with, was super friendly.

There were 4 chairs on the balcony 3 were broken, reported this and they were repaired by lunch. Both bathrooms had mold. Didn’t use Master bath because of mold and was afraid the shower door would fall off. Went and bought a spray cleaner to clean the other shower. Both need a good scrubbing!

Manager's Response

Upon arrival it was 78 degrees in the room. We thought this was just because of the people before us so we turned down the ac but it only went up. We then noticed two previous reviews that the ac didn’t work at all during their day. We had to have a ac repair guy come out and attempt to put Freon in but was told the unit was ancient and needed to be replaced. The security guy who had to handle all of this for us also stated he had been to this unit multiple times for ac concerns. Throughout our stay we had to have the ac fixed 2-3 more times.the filter was completely disgusting and there was a think slimy gunk seeping down the unit which gave the whole room a bad smell. The shower door is a hazard. It dangles by a thread. Being glass I was a nervous wreck the whole time with my 2 year old afraid he would touch it and cause it to fall and break. I had maintenance come twice about this with no real fix. Both glass closets were off track and dangling as well. Again brought to maintenance attention. The curtains are filthy alone with the mattress cover. The drawers in the dresser we’re all off track and just hanging. The main balcony door didn’t shut completely which was another concern. We requested numerous times for the GM to contact us and never got a call. I’ve stayed at the summerhouse condominiums for at least 20 years and the customer service along with lack of maintenance will most likely end our tradition that I’ve had since I was a child. Aside from the room the hot tub was broken our entire 7 day stay. We were told they needed and igniter which was delivered and never installed per maintenance. The temporary beach access is a joke. Elevators have never been the best but it seemed like they were constantly hung. Needless to say we are very disappointed. We noticed the need of upgrades over the last few years and had hoped to see some improvement but seems to only be getting worse. Very sad to have to find somewhere else. I

The condo was very nice. We loved the space we had with 2 bedrooms, full kitchen and especially loved the balcony with the perfect view. The condo had all the extra amenities we needed such as a full kitchen with every kitchen gadget you could imagine. We were able to prepare full meals (breakfast, lunch and dinner) during our stay. We also LOVED that the room came with 2 beach chair rentals.

We did have a huge issue with the air conditioner. Everyday it would get up to 80 plus degrees in the room. We went to the front desk the first day and they sent maintenance. It was fixed for that one night. After that the second night it got up to 88 degrees. We called again and they said they would send someone and they never did. The entire week we were there it stayed in the 80s and maintenance never came back even after calling several times. We had a baby with us and she stayed in the room with a parent most of the visit and ended up with a heat rash all over her little body.

Check in was not great. We did arrive early (noon) after being on the road all night. The staff stated that our room would be ready shortly and we could wait. The room was not ready until 3:45pm. I understand that early check in is an option and nor guaranteed but we would have went on with our other plans had the lady not told us it would be soon. We had already unpacked our vehicle and had our cart that we could not leave.

We did enjoy the nightly/daily activities, the swimming pools and the few arcade style games that they had.

Security was not great. We saw several people in and out of the pool area without bracelets. We also saw several people at the pool with glass bottles and nothing was ever said even after one broke. Security did step in at one point when my in-laws were down stairs and some teenage kids were throwing bottles off the 11th floor.

Overall we would love to make room 1114C our dedicated room for yearly vacations IF the air could

Our unit was good except for 2 things we only had one burner working on the stove top. In the master bedroom closet was a pair of underwear. Other than those issues everything was good and we will be back next year.

Condo was a little too outdated. Room has weird smell from ac unit or disposal. Mold around the bathroom door (sliding door) better to remove that and use a shower curtain. Sliding door came off tracks. Security was a little too strict around pool area with kids playing with toys etc. Beach access is too narrow and you have to wait in line to get to and from beach. The property really needs to rectify the beach access situation asap.

We've been coming to the Summerhouse since the 1980s and try to make 3 to 4 trips annually. The Summerhouse never disappoints.

We've been coming to the Summerhouse since the 1980s and try to make 3 to 4 trips annually. The Summerhouse never disappoints.

Had a great time. The condo was great and the bed was very comfortable. Had everything we needed and we enjoyed having the chairs on the beach to use everyday. Would definitely recommend this condo to everyone! Will definitely be back.

This unit has on of the best views on property. It is close to the end of the building so you get a spectacular view of the Gulf as being higher up you see more of the water. Great place to keep an eye for those stingrays in the early morning. The unit is elegantly decorated and is easy on the eyes. I will be back to stay here. Lovely condo!